Implementing Employee Feedback Surveys at a Startup

A few months ago, I attended a workshop on how organizations should use employee feedback as fuel, presented by Shelley Osborne, head of Learning and Development at Udemy. Shelley talked about how doing so is essential to growth and development, not a nice add-on. Without feedback, Human Resources (HR) can’t know how to help grow

Modeling a Good Work-Life Balance: Walking Our Talk

I have been reading a lot of interesting articles on work/life balance lately, specifically on the importance of giving employees the freedom to take time out of their busy schedules for important appointments. I have seen examples of some pretty unique strategies, like unlimited vacation, vacation bonuses, flexible work-from-home hours, and open office hours. But

How to Create Effective Workplace Policy

When I started working at Sendwithus, we had a lot of company policies. By a lot I mean they weren’t consistent, they weren’t all in the same place, and employees often needed additional clarification. Our team was also changing dramatically as we doubled our headcount, which meant that some policies needed to change. Over the

The Importance of Candidate Experience

Recruiters should recognize that candidates are a lot like customers — their overall experience, from the application process to on-site interviews, impacts recruitment efforts both short-term and long-term. Just like a customer who has a negative experience with your brand is likely to share that with friends and family, a candidate who has a sub-par

How to Interview for Success in 4 Easy Steps

Like almost every startup, Sendwithus had very little, if any, formal process around interviewing in our early days. Hiring was based on personal interactions, how interviewers felt about interviewees, and answers to the often different questions that were asked of different candidates applying for the same role. And the process was fairly drawn out. TLDR;

Culture First Conference

A few weeks ago, I was able to attend the inaugural Culture First in San Francisco, a conference for culture-focused HR and operations professionals. It was inspiring to connect with culture leaders from all over the world. One attendee came all the way from Israel to be there! Sessions were categorized under the three focus

Growing a Vibrant Tech Community in Victoria

Sendwithus has always been a community-focused company. From organizing the next Battlesnake or Startup Slam, sponsoring local hackathons, to providing mentorship to students and young professionals, we believe that building our community is just as important as growing our business. A strong, vibrant, and diverse community means that our team is able to connect with